Refund Policy
Last updated: November 15, 2025
At Tiqetify, operated by Avighna Digital Private Limited, we understand that plans can change. This refund policy outlines the terms and conditions under which refunds are processed for our dummy flight ticket reservation services.
Understanding Our Service
Tiqetify provides temporary flight reservation services (dummy tickets) for visa application purposes. These are real, verifiable PNR bookings that can be checked on airline websites but are not actual confirmed flight tickets.
Important: Dummy tickets are valid for 48-72 hours and are intended solely for visa application purposes.
Refund Eligibility
✅ You are eligible for a refund if:
- •We fail to deliver the dummy ticket within 24 hours of payment confirmation
- •The PNR provided is invalid or cannot be verified on the airline's website
- •Technical error on our part prevents ticket generation
- •You cancel within 1 hour of placing the order (before ticket generation)
- •Duplicate payment was charged due to technical error
❌ You are NOT eligible for a refund if:
- •Dummy ticket has already been generated and delivered successfully
- •You change your mind after ticket delivery
- •Your visa application was rejected (this is not under our control)
- •You provided incorrect passenger or flight information
- •The dummy ticket has expired (natural expiry after 48-72 hours)
- •You cancel more than 1 hour after order placement
Refund Process
How to Request a Refund:
- 1Contact our support team at support@tiqetify.com
- 2Provide your order number and reason for refund request
- 3Our team will review your request within 24 hours
- 4If approved, refund will be processed to your original payment method
Refund Timeline:
Refund Amount
Special Circumstances
Visa Rejections: We understand that visa rejections can be frustrating. However, since our service is limited to providing dummy flight reservations and we have no control over visa approval decisions, we cannot offer refunds for visa rejections.
Exceptional Cases: In cases of genuine hardship or exceptional circumstances, please contact our support team. We review each case individually and may offer credit for future services.
Processing Fees
Payment gateway charges (typically 2-5% of transaction value) are non-refundable as they are charged by third-party payment processors (PayPal, Razorpay, etc.) and are not retained by Tiqetify.
Contact Us for Refunds
Dispute Resolution
If you disagree with our refund decision, you may:
- Request a review by our senior support team
- Provide additional documentation to support your case
- Escalate to payment processor dispute if payment was made through PayPal or credit card
We aim to resolve all disputes fairly and transparently within 7 business days.
Policy Updates
We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
Related Policies
Note: This refund policy applies to all services provided by Tiqetify. By using our services, you acknowledge that you have read, understood, and agree to be bound by this refund policy.