Privacy Policy

1. Introduction

Tiqetify, operated by Avighna Digital Private Limited ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tiqetify.com and use our services.

2. Information We Collect

Personal Information

When you use our services, we collect:

• Name, email address, and phone number
• Passport information and travel details
• Payment information (processed securely through Dodo Payments)
• Order history and booking details

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage data and analytics (via DataFast Analytics)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process your flight reservation requests
• Generate and deliver dummy tickets with valid PNRs
• Process payments and send receipts
• Communicate with you about your orders
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Payment Processors: Dodo Payments for secure payment processing
• Service Providers: Third-party services that help us operate our business
• Analytics Partners: DataFast Analytics for website analytics
• Legal Authorities: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information, including encryption of sensitive data and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to data processing

To exercise these rights, contact us at support@tiqetify.com

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Order information is typically retained for 7 years for accounting purposes.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: